We have an immediate opening for an energetic fast-learner to join our team as a Technical Support Specialist in our Application Engineering Department. Smartrise Engineering is a premier US manufacturer of elevator controllers. We are growing exponentially and are looking for highly-motivated professionals to join our team.
Positions are immediately available. Candidates not meeting the minimum requirements listed below will not be considered.
A portion of this position will possibly be related to training our customers on our products.
JOB DUTIES: The duties of the position include, but are not limited to:
- Provide engineering support for elevator control systems.
- Troubleshooting electrical/mechanical systems.
- Document technical issues.
- Rotating on-call schedule with other team members.
- Respond to inquiries from customers and consultants.
SKILLS AND EDUCATION:
- Knowledge of analog and digital circuitry
- Ability to read wiring schematics
- Strong electrical aptitude
- Demonstration of excellent customer service
- Strong written and oral communication skills
ABILITIES:
- Initiative: Ability to work productively with minimal supervision. A self-starter who looks for better ways to get more done without being assigned.
- Productivity: Ability to manage the workload and prioritize tasks. Ability to meet deadlines.
- Personal Organization: Ability to organize files, records, information, and tasks for best results. Ability to handle multiple projects and duties with tight deadlines. Punctual, reliable and responsible.
- Communication: Clear and professional verbal and email communications with customers, vendors, and fellow employees. Pleasant and positive personality.
- Confidentiality: Ability to handle confidential information in a discreet, professional manner.
- Detail-oriented: Ability to focus on the task at hand and ensure the highest degree of accuracy and completeness in the work.
This is a full-time position with a comprehensive benefits package, including: medical, dental, and vision coverage for employees and dependents; 401(k) with employer matching; Flexible Spending Account; fully-paid life insurance; and paid time off. Company credit card and cell phone for travel will be provided.
Smartrise runs a detailed background check on any potential employee after an offer is accepted. In addition to the background check, candidates must pass a drug screen and have a clear driving record.
Email Juliette Burns at juliette@smartrise.us for consideration.
